The following terms and conditions shall apply to all services rendered by CG Communications SAS, hereafter referred to as SIMOPTIONS, in connection with the prepaid simcard reselling.
Following terms and conditions are provided in the pack proposed to customers in the distribution points on the website www.simoptions.com
Only SIMOPTIONS’s last general terms and conditions published on the website www.simoptions.com at the beginning of the rental period shall apply.
SIMOPTIONS may accept variant clauses only in the case of an explicit written agreement.
SIMOPTIONS resell prepaid sim cards.
The customer registers and books its sim cards on www.simoptions.com. Our payment are operated by PAYPAL (https://paypal.com/) and Stripe (https://stripe.com) with an alias of your credit card (virtual Credit Card Imprint).
The customer must fill a form and accept the general terms and conditions to use SIMOPTIONS services. The client gives directly, or by the intermediary of the service provider (Hotel, Travel Agency…), on the web browser under www.simoptions.com the following information:
The last point is a European legal requirement. This copy can be either a scan of your document, or a picture of its photo page (for example done with your smartphone’s camera).
SIMOPTIONS shall use reasonable endeavours to provide Customer a quality of service. However SIMOPTIONS does not guarantee that the service won’t be interrupted, furnished on due time, safe or fault-free.
Risks with respect to regular wear and tear, will be assumed by SIMOPTIONS, which will promptly repair the damages which materially impairs the function of the Equipment and/or replace the Equipment.
In using the Equipment or Services provided by SIMOPTIONS, the Customer must not engage in any action:
When Customer is in breach of its obligations under this Sec. 2.4, SIMOPTIONS may suspend the Customer’s use of the Service. SIMOPTIONS will notify Customer as soon as reasonably practicable the suspension. During any period of suspension, Customer shall continue to pay all Charges due under this Agreement in respect of the suspended Services.
The service contract between SIMOPTIONS and the customer starts upon:
order at SIMOPTIONS website http://www.SIMOPTIONS.com.
The contract ends as soon as the customer receives sim card at the delivery address specified on SIMOPTIONS website. Activation of the SIM card is under the responsability of the Customer.
The payment of SIMOPTIONS services is made by credit card.
The credit card transaction will be processed and secured by SIMOPTIONS providers PAYPAL (https://paypal.com) and Stripe (https://stripe.com).
The customer may cancel any booking until the product has been shipped out.
All data provided by customers during the rental and usage of SIMOPTIONS equipment will be protected corresponding to the relevant terms of privacy regarding customer data.
All customer provided data saved by SIMOPTIONS, will be explicitly used for purposes of contractual fulfillment and to inform the customer about products related to their contractual agreement. In this regard the customer agrees explicitly, that they approve and agree to the mailing of such information, also for marketing purposes and in electronic form, e.g. via email. A revocation of consent may be served at any time, but must be made in writing to SIMOPTIONS, stating the affected email addresses.
Any such data is protected by French law “Loi N° 78-17 Informatique et libertés du 6 Janvier 1978” that states that the customer can access, modify or delete any personal data, and that he could use this right by writing to: firstname.lastname@example.org.
SIMOPTIONS is not responsible for detriments arising as a result, that the proposed service is not or not constantly available. SIMOPTIONS provides no guarantee of constant availability of the network service.
For any request please write an e-mail to email@example.com